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Home > Managing Conflict

Conflict Management - articles & tools for success

Occasional conflict is a sad truth for most organisations, but it is one issue that you can take strategic steps to both avoid and resolve within your business. Below are a wealth of articles that will help you to gain the skills that you will need to tackle conflict in your company.


Workplace Conflict Exposed Free to view
Category: Expert Talk > Workplace Change, Culture & Innovation
Why is it important to be able to identify the different personality styles in your workplace, or for that matter, your own? Identifying the turtles, sharks, teddy bears, foxes or owls in your business puts you in a better position to make positive use of individual personalities and turn workplace conflict around.

Managing Change Without Conflict And Disruption Free to view
Category: Expert Talk > Workplace Change, Culture & Innovation
Change is inevitable but is often difficult to introduce to staff in the workplace. Exactly what you say and how you say it can make a major impact on how change is handled in your company.

Getting Better At Doing Organisational Change
Category: Expert Talk > Workplace Change, Culture & Innovation
After having worked on a role play about organisational change with over 100 members of The CEO Institute, there seems to be some common lessons about tackling change.

Negotiating In Other Countries
Category: Expert Talk > International Business
...plus tips for effective cross-cultural negotiation

Are You Being Out Negotiated?
Category: Expert Talk > Leadership & Management
The story is a familiar one. They've been negotiating with the other party for a while and everything has been going smoothly. Then all of a sudden, this person has threatened to walk away, because they want a better deal. What should they do? Do I have a "Silver Bullet" cure to solve this problem?

How To Deal With Copreneurial Conflict
Category: Expert Talk > Family Business
Many family businesses are owned and managed by couples, and these copreneurs are possibly subject to much conflict.

Achieving Fairness In The Family Business
Category: Expert Talk > Family Business
Should the shares of the company be equally divided among the owner manager’s heirs? Do passive owners have the same rights and privileges as managing owners? Is it fair to treat siblings equally regardless of their contributions to the family business?

Dealing With Nepotism And Resolving Conflicts In Family Businesses
Category: Expert Talk > Family Business
When you combine standard sibling rivalries or parent-child conflicts with business disputes over money, employment, management and ownership, both family and business relationships can deteriorate rapidly.

How And Why You Should 'Tell It Like It Is'
Category: Expert Talk > Workplace Change, Culture & Innovation
Communicating to staff during any organisational change, restructure or merger is tough. Senior managers can lose touch with front-line issues or be fearful of communicating with their staff until they have "all the answers."

Let's Meet, Let's Talk And Let's Listen To One Another
Category: Expert Talk > Staff Motivation, Incentives & Performance
Have you been working so hard that you cannot see past the situation you are in and feel 'locked in' with few, if any, options and choices?

What I Meant To Say
Category: Expert Talk > Communication & Media Skills
Guilty, as charged ... Most people, upon reflection, will identify with the scenario of not wanting to give a commitment and to uttering the phrase “I’ll get back to you”.

Margerison and McCann - Team Management Index (TMI)
Category: Expert Talk > Staff Motivation, Incentives & Performance
Charles Margerison and Dick McCann developed Team Management Systems (TMS) - an integrated system of feedback instruments designed to improve the way people work together in any organisation and, thereby assist in the development of high performance teams.

What Do You Do When Staff Run Off The Rails?
Category: Expert Talk > Staff Motivation, Incentives & Performance
Wouldn't it be wonderful if every member of our sales team was a high performer, everyone did their job just the way they were supposed to, and everyone got along brilliantly with everyone else?

Using Facilitators And Project Managers To Build Competitive Advantage
Category: Expert Talk > Leadership & Management
A group running part of a change project (probably a committee!!) is arguing about what their group should be doing next.

How To Deal With A Stonewaller
Category: Expert Talk > Leadership & Management
One of the most frustrating situations we can encounter during a negotiation, is when we come up against a person who stonewalls our every attempt to reach an agreement.


Articles: Conflict Management, Human Resources Management


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