
Conflict Management - articles & tools for success
Occasional conflict is a sad truth for most organisations, but it is
one issue that you can take strategic steps to both avoid and resolve
within your business. Below are a wealth of articles that will help you to
gain the skills that you will need to tackle conflict in your company.
Workplace
Conflict Exposed 
Category: Expert Talk > Workplace Change, Culture & Innovation
Why is it important to be able to identify the different personality
styles in your workplace, or for that matter, your own? Identifying the
turtles, sharks, teddy bears, foxes or owls in your business puts you in a
better position to make positive use of individual personalities and turn
workplace conflict around.
Managing
Change Without Conflict And Disruption 
Category: Expert Talk > Workplace Change, Culture & Innovation
Change is inevitable but is often difficult to introduce to staff in
the workplace. Exactly what you say and how you say it can make a major
impact on how change is handled in your company.
Getting
Better At Doing Organisational Change
Category: Expert Talk > Workplace Change, Culture & Innovation
After having worked on a role play about organisational change with
over 100 members of The CEO Institute, there seems to be some common
lessons about tackling change.
Negotiating
In Other Countries
Category: Expert Talk > International Business
...plus tips for effective cross-cultural negotiation
Are
You Being Out Negotiated?
Category: Expert Talk > Leadership & Management
The story is a familiar one. They've been negotiating with the other
party for a while and everything has been going smoothly. Then all of a
sudden, this person has threatened to walk away, because they want a
better deal. What should they do? Do I have a "Silver Bullet"
cure to solve this problem?
How
To Deal With Copreneurial Conflict
Category: Expert Talk > Family Business
Many family businesses are owned and managed by couples, and these
copreneurs are possibly subject to much conflict.
Achieving
Fairness In The Family Business
Category: Expert Talk > Family Business
Should the shares of the company be equally divided among the owner
manager’s heirs? Do passive owners have the same rights and privileges
as managing owners? Is it fair to treat siblings equally regardless of
their contributions to the family business?
Dealing
With Nepotism And Resolving Conflicts In Family Businesses
Category: Expert Talk > Family Business
When you combine standard sibling rivalries or parent-child conflicts
with business disputes over money, employment, management and ownership,
both family and business relationships can deteriorate rapidly.
How
And Why You Should 'Tell It Like It Is'
Category: Expert Talk > Workplace Change, Culture & Innovation
Communicating to staff during any organisational change, restructure or
merger is tough. Senior managers can lose touch with front-line issues or
be fearful of communicating with their staff until they have "all the
answers."
Let's
Meet, Let's Talk And Let's Listen To One Another
Category: Expert Talk > Staff Motivation, Incentives & Performance
Have you been working so hard that you cannot see past the situation
you are in and feel 'locked in' with few, if any, options and choices?
What
I Meant To Say
Category: Expert Talk > Communication & Media Skills
Guilty, as charged ... Most people, upon reflection, will identify with
the scenario of not wanting to give a commitment and to uttering the
phrase “I’ll get back to you”.
Margerison
and McCann - Team Management Index (TMI)
Category: Expert Talk > Staff Motivation, Incentives & Performance
Charles Margerison and Dick McCann developed Team Management Systems (TMS)
- an integrated system of feedback instruments designed to improve the way
people work together in any organisation and, thereby assist in the
development of high performance teams.
What
Do You Do When Staff Run Off The Rails?
Category: Expert Talk > Staff Motivation, Incentives & Performance
Wouldn't it be wonderful if every member of our sales team was a high
performer, everyone did their job just the way they were supposed to, and
everyone got along brilliantly with everyone else?
Using
Facilitators And Project Managers To Build Competitive Advantage
Category: Expert Talk > Leadership & Management
A group running part of a change project (probably a committee!!) is
arguing about what their group should be doing next.
How
To Deal With A Stonewaller
Category: Expert Talk > Leadership & Management
One of the most frustrating situations we can encounter during a
negotiation, is when we come up against a person who stonewalls our every
attempt to reach an agreement.
Articles: Conflict Management, Human Resources Management |