Having Trouble With Your Staff Staying Results-Focused?

Having a staff performance management system in place in your business assists in promoting the skills and motivation of employees and also keeps staff results-focused.

It provides on-going feedback on individual performance which allows both the employer and the employee to monitor the individual employee’s performance and identify aspects of the performance that requires further development.

Having a staff performance management system in place in your organisation promotes the skills and motivation of employees by:

• Collaboratively establishing (say quarterly) performance plans with each employee.
  
  
• Helping employees to stay results-focused by setting performance-based objectives and targets in each individual performance plan.
  
  
• Translating your organisation’s strategic plan into achievable personal objectives.
  
  
• Reviewing employee performance (say quarterly) for training and development purposes.
  
  
• Reviewing employee performance annually for the purposes of recommending salary increment.

The performance management system formally documents and plans:

• Individual position descriptions and accountabilities.
  
  
• Progress towards individual achievement of, and progress towards key result areas.
  
  
• Feedback on performance.
  
  
• Identification and progression of individual training and development needs.
  
  
• Appropriate rewards and remuneration for performance.
  
  
• Decisions about promotion and progression.

You should also describe how each individual’s accountability ties in with your organisation’s strategic plan.

Reprinted with permission of NSW Business Chamber. For more information about this article or NSW Business Chamber, its products, services and membership, please call 13 26 96 or visit the web site: www.nswbusinesschamber.com.au
First published: 26 March 2002.
Last updated: 11 November 2004.