Issue 163: 21 July 2010

CEO News provides you with a snapshot of articles, case studies, audios, videos, tips and other business resources recently published on CEO Online.

10 tips for managing conflict

Conflict in the workplace can cause major issues for many businesses. To avoid conflict and dramatically increase the likelihood of facilitating a resolution follow these 10 steps for managing conflict. 
 Expert Talk > Leaders, Managers & Entrepreneurs > Resolving Workplace Conflict 

how to measure your marketing results

How do you get the most out of your marketing spend? There's no point in spending the money on marketing activities unless you have the ability to measure the results. 
 Expert Talk > Marketing > Marketing Fundamentals 

achieving passionate performance

Do you want to get the greatest performance out of your employees? Passionate performance is achieved when employees are fully engaged. Discover the steps you can take to engage your employees and ultimately achieve passionate performance.
 Expert Talk > Attract, Select & Retain Staff > Engaging & Retaining Staff

problem plugged

A critical, drought-induced water shortage was threatening the sustainability of Rob Radford's leading meadt processing business - Robert Radford & Son Pty Ltd. Necessity has proved to be the mother of the green innovation.
Case Studies > Strategic & Business Planning

strategy execution and performance management - delivering breakthroughs in the next decade

This not to be missed opportunity is a must for business leaders and practitioners alike to learn, share and network with one of the world’s leading contributors to management practice - Dr Robert Kaplan.  
 Did You Know > Forthcoming Business Events & Seminars

global partnering 

Large international partners can open doors to big prospective clients overseas. Forge such partner relationships in Australia to lay the groundwork for international expansion. 
 Top Thinking > Top Business Tips

mOdern awards update - overtime & absorption

Prepared by Hall & Wilcox Lawyers.
Since modern awards commenced, there has been some confusion about how to treat increases in employee entitlements.  Fair Work Australia has handed down a decision clarifying how employers should deal with increased overtime obligations, the absorption of monetary increases imposed on employers.
 Did You Know > Topical Business Alerts

advisor network & Business links

Introducing TRADEMARKit  to the directory of service providers and links to service-oriented website that may help you to do better in business.
 Did You Know > Advisor Network & Business Links 

overcoming sales call reluctance

There are many reasons for sales call reluctance and why business people procrastinate over making calls. So what differentiates people who are highly successful at making sales calls from those that aren’t? This Learning Module provides you with 5 sure fire strategies to overcome sales call reluctance. 
 e-Learning > Learning Modules

clear LEADERSHIP

Compiled by:   

Most organisations have felt the impact of a discontented, anxious or depressed workforce. In this summary, Professor and consultant Gervase R. Bushe describes how to eliminate negativity and distrust, and build a workplace that thrives on partnership and collaboration. 
 e-Learning > Business Book Summaries

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