Issue 153: 3 March 2010
CEO News provides you with a snapshot of articles, case studies, audios, videos, tips and other business resources recently published on CEO Online.
 Free to view
five ways to be more organised at work
Wasting just ten minutes a day can set you back a whole working week by the end of the year. Here are five simple tips to help you use your time and space more wisely. Being well organised is one of the most powerful, effective strategies you can implement for success in business - and is also possibly the most underestimated!
Expert Talk > Work-Life Balance > Managing Your Time
the ripple effect
We have all had the experience of throwing a stone in a pond and watching the waves ripple across the surface in ever expanding, concentric circles. Just as a ripple hits the shoreline, your reputation for the quality and quantity of service you render, precedes you in the marketplace.
Expert Talk > Sales > Increasing Customer Satisfaction
sme's 'cashed up': 78% plan wage increases in 2010
As employment figures lowered for a third consecutive month, survey results reveal that the upturn is in full swing for Australia's privately held businesses and employee salaries are on the up.
Did You Know > Topical Business Alerts
art of self promotion workshop
Presented by Qt
Discover how to promote yourself with impact; learn proven techniques to attract an abundance of customers; overcome your fears of rejection and getting a "no"; dramatically improve your sales, profitability and business success and fast!
Did You Know > Forthcoming Business Events & Seminars
ADVISOR NETWORK & BUSINESS LINKS
Introducing TRADEMARKit to the directory of service providers and links to service-oriented website that may help you to do better in business.
Did You Know > Advisor Network & Business Links
 Access ALL the business resources on
CEO Online
Subscribe NOW!
 Web site subscriber login is requested
understanding psychometric profiling and maximising the benefits
 The intention of this learning module is to assist you in your quest to be a better business person by knowing how to understand and influence behaviour. If you have used psychometric profiling in the past you will discover why you might not have achieved all you could have from it and if you are thinking of utilising psychometric profiling in the future, you will learn how to avoid the pitfalls and maximise the results.
e-Learning > Learning Modules
rethink
Compiled by: 
 It is easy to get lost in the "hows" of your organisation - tactics, processes, technologies. Rick Merrifield's book highlights the importance of re-thinking your business in terms of "whats" - the core activities and vital outcomes. By re-prioritising and directing change to these areas, you will improve both performance and value.
e-Learning > Business Book Summaries
the nine keys to managing client expectations
Mismanaged client expectations can be unpleasant, costly and damaging to your reputation. So how do you stop them biting you on the backside?
Expert Talk > Communication & Media > Communicating With Customers
IT In the workplace
Technological advances give real-time information - but it has equated to reduced working hours (due to increased competition and costs of doing business). This is just one of the many diverse issues discussed by members of The CEO Institute in February.
Top Thinking > Top Issues
love complaints
By systematically studying what customers don't like about your business, you will find the key to even greater success. Make it easy for disgruntled customers to complain as high up as possible up the chain of management.
Top Thinking > Top Business Tips
|
