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Plan Now Or Pay Later - Proactive 'Talent War' Tips

Wednesday 17 January, 2007

In this talent shortage age, it's important to include the following four considerations in your planning if you intend to continue to compete effectively for top talent.

  1. Plan on spending more for your internal recruiters as Recruitment Process Outsourcing (RPO) firms are fast becoming corporate HR departments' biggest competitors for experienced corporate recruiters.

    The highly competitive compensation, variety of work assignments and entrepreneurial cultures offered by many RPO providers can make them a more attractive workplace than "in-house" at a corporation.

    As recruiting is a 24x7 activity, employers seeking to hire and retain top recruiting talent will need to consider abandoning their traditional view of the recruiting role as a 9-5, desk-bound job.

    The flexibility and quality of life appeal of a more virtual recruiting model will allow employers an opportunity to attract top recruiting talent at modestly competitive compensation rates with increased performance and retention.

  2. Expect higher turnover in sales and critical skills talent.

    Many people who accepted less than ideal employment opportunities are now feeling confident enough in their financial position to begin to explore more attractive employer options. In other words, they are "dis-engaged" and many of them are polishing resumes.

    Companies who are not paying attention to employee engagement will see a significant exodus of those talented people who have tolerated undesirable work schedules, below market compensation or an hour commute to the office.

    Sales people, in particular, will be coming off of a few good years of steady economic growth and significant increases to their standard of living.

    Companies need to evaluate merit pay and reassess key staff compensation to be sure they remain market competitive. Now is a good time for special recognition bonuses for exceptional performers as a proactive gesture to reinforce your appreciation of star employees' efforts.

  3. Seriously consider standardising and streamlining all recruiting related systems, processes and metrics reporting activities. 

    In addition to compliance issues, it's clear that as the talent war intensifies, companies operating at optimum efficiency will be best positioned to win based upon their ability to identify, qualify, interview and hire top talent FAST.

    Employers seeking to optimise their recruiting efforts should start with an assessment of operational and staff strengths, gaps and opportunities in their current recruiting practices, and compare them to industry benchmark and best practice data.

    This provides a solid blueprint by which informed technology, process, staff and organisational change decisions can be made.

  4. Value recruiting and retention as your number one corporate mission!

    It is a well documented statistic that it costs a minimum of two times annual salary to replace an employee who leaves your company. The talent war is real.

    Focus on understanding and addressing the "root cause" of your turnover. Exit interviews conducted by a third party or through anonymous data collection methods provide a good first step into gaining insights into the root cause of employee turnover.

    Recruiting and retaining a diverse employee population is also core to a company's ability to compete effectively in a global marketplace.

    Cross cultural diversity awareness and inclusion programming should be woven into all aspects of a company's recruiting practices to ensure unbiased assessment, interviewing and selection decisions.

    In the future, shifting from a reactive to a proactive recruiting business model is key to minimising talent related costs and achieving overall business financial performance goals.

    If talent trends continue in the direction we are seeing, the recruiting function could become one of your most critical functions. To do that, recruiting needs to be involved in workforce planning and strategic business planning now in order to plan and anticipate your future talent needs.

Author Credits

Carl Kutsmode, Capital H Group. Capital H Group is a consulting firm that takes a value-based approach to helping companies manage, and invest in, their human capital. Partnering with our clients, we focus on creating value through their people. For further information, visit web site: www.capitalHgroup.com
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