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The CEO Institute: Transitional Leadership

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Managing Change

We know change is inevitable. Resistance or denial is futile, yet many may follow this path. What steps can be taken to introduce change, and achieve acceptance from those affected by the change?

Four Rooms And Three Keys

Creating organisational change in uncertain times.


How To Create A Volunteer Mindset That Empowers Your Employees To Perform

Have you ever had an employee who has made it clear that they will risk everything (even their job) rather than comply with a new work procedure? You have probably tried to explain how much better off they would be by doing so, but they just don’t get the message. Chances are that they are resisting because you are challenging deeply held beliefs and values.


20 Quick Tips For Surviving Change You Didn't Ask For Free to view

"Change is hard" we say - and even harder when it is forced upon us.


Using Predictable Human Responses To Effortlessly Manage Change Free to view

Mostly from painful experience, business leaders learn that change management is a critical skill. The fact that 70% of change initiatives fail indicates that change is complex and risky. But it doesn't have to be that way - if we manage change in the fresh light of hardwired human behaviour.


How To Overcome Resistance To Change Free to view

People change in and of their own volition, based upon decisions that are in their own best interests. What good businesses do, is help establish an environment that makes change conducive, easy and appropriate for the people within the organisation.


5 Reasons People Change

Anyone who works with people knows that not everyone sees the need for change or is motivated to take action. So how can you influence change? There are 5 main contributing factors.


8 Realities Of Change Free to view

Make your change management efforts more successful by understanding these 8 realities of change - and preparing for them accordingly.


What Stops Your Business From Growing - That Change Thing

Why is it that most change strategies simply don't work?


Getting The Story Right Is Telling For Change Success

Storytelling is a critical component of organisational transformation.


Why Organisational Change Fails Free to view

The following are some of the most common reasons I've identified why organisational change fails. You can use the list for diagnostic purposes, or to prevent mistakes in future attempts at change.


Leading Through Change

Paramount to your current and future business success is the calibre and performance of your staff, particularly in a period of rapid growth and change.


If Actions Speak Louder Than Words... What Do Yours Say?

There are many reasons put forward to explain why change is so hard to initiate and so difficult to implement. Perhaps an exploration of what has been proposed as the 1/9/90 Law for blogging can throw more light on the phenomenon.


Six Things You Must Do To Become An Effective Leader In The Midst Of Change

All progress is the result of change. But not all change is progress. Some changes don't make any sense. In fact, some leadership behaviours actually create more stress for yourself and your co-workers. So what works?


A Roadmap For Planning A Diversity Strategy

While your diversity strategy should be customised to the specific needs and goals of your organisation, using the following guide can help ensure the successful development and implementation of your initiative.


Conflict Is Good

While unbridled anger and petty politics have no place in the boardroom or the office, conflict does. Controlled conflict that is, for it allows an exchange of different ideas and the addressing of competing interests.


New Lean Thinking

One often hears the comment that "there's nothing new in management", and this perception, real or not, can be the cause of lack of engagement in change projects.


Resistance To Change

Transformational changes to "doing more with less" in organisations have been rapid, recurrent and structural. Many failures in these changes are due to employees' resistance, but this resistance can be changed into acceptance with skillful, sensitive employee-focused management.


Change Management: Three Essential Ingredients For Success Free to view

Creating an article on managing change in today's business environment requires caution, as change comes in so many guises. However, I find the ideas provided here are sound guidelines for most situations I have encountered. I hope there is value to you in my sharing them with you.


Conditions For Successful Change

A few years ago I was given a useful definition of insanity: "Doing what you did yesterday and expecting a different outcome."


Why Change Goes Wrong And What You Can Do About It Free to view

Change is made more difficult if we don’t have the right skills to deal with it. There needs to be a fine balance between the level of change and our skills in coping with change in order for it to be successful.


Why You Should Encourage Resistance To Change

Ask a group of managers what they fear most about implementing a change program and they will probably respond with “resistance from employees”. It seems resistance is a big issue. For some reason we get it in our heads that resistance is a bad thing ... something to be avoided at all costs. “If you do it right they won’t resist” is what many managers are thinking.


The Balanced Scorecard And Change Management

What is the balanced scorecard? Why should we use one? Failure to definitively answer basic questions like these is negatively impacting companies' success with scorecard implementations.


Setting Sail For Change Free to view

Executives facing a seemingly constant stream of complex change, may wish for a set of procedures and rules - a map which will guide them in unknown territory. We argue that although such a map may be unrealistic given the complexities of organisational change, critical guidance is possible and that through recognition and robust analysis of key intelligence areas, managers can significantly enhance their change leadership capabilities.


Focus On Technology Misses The Mark

There is almost an obsessive focus on the technology revolution and the impact it is having on people in the workplace. Much of this misses the most critical issue and may well be the reason many change initiatives fail to achieve the anticipated benefits.


Understanding Employees Reaction To Change

Managers often make the mistake of assuming that once a change is started, that employees will see that it is going to take place, and get on side. This is rarely the case.


Uncompromising Leadership - How To Combine Speed And Commitment To Drive Change Free to view

Job one for a business leader is to improve business performance by executing change and by exploiting emerging opportunities for growth. But change has its downsides, like resistance from management and line employees. To avoid these common hurdles, while realizing gains in business performance, focus on four overlapping implementation strategies.


Foundations Of Success

Ever considered why successful people are successful or how successful businesses achieve their success? There are a number of common beliefs amongst successful people and organisations, and one of them certainly is that the only constant is change. Unfortunately, this sometimes leads to change being made just for the sake of change and without the right foundation.


Change - Or Else!

Change in life and in business is inevitable. Resisting is as futile as it is frustrating. Success in business is often determined by how effective an organisation manages change. The need for change is increasing and organisations must be capable of effective change in order to succeed in the future.


How And Why You Should 'Tell It Like It Is' Free to view

Communicating to staff during any organisational change, restructure or merger is tough. Senior managers can lose touch with front-line issues or be fearful of communicating with their staff until they have "all the answers."


Managing Change Without Conflict And Disruption Free to view

Change is inevitable but is often difficult to introduce to staff in the workplace. Exactly what you say and how you say it can make a major impact on how change is handled in your company.


Getting Better At Doing Organisational Change Free to view

After having worked on a role play about organisational change with over 100 members of The CEO Institute, there seems to be some common lessons about tackling change.